I need computer software help. Downloaded a free program off net and can't get rid of it.?

I downloaded the Online Safety Shield program for free. Decided I didn't like it and went into the Add/Remove Programs and uninstalled it. Now I have 3 exe files that keep trying to open and my anti-virus program keeps picking them up. I think b/c they r backdoor programs. I can find the files if I do a search but for some reason it won't let me delete them. How do I get rid of them? I am running Windows XP and the three files are muzkey.exe, oss.exe, uninst.exe.

I need computer software help. Downloaded a free program off net and can't get rid of it.?internet security

Do this...

Restart your computer in Safe Mode.

Restart your computer, BEFORE you see the Windows picture, hit F8. Hit it multiple times if need be. Once a menu pops up, use your arrow keys to select 'Safe Mode'

Yes, it's going to look different. Don't worry about that. Then do a search for those three files and you'll be able to remove them.

Then restart again and it should go into normal mode and you won't see those three files again.

Hope this helps.

I need computer software help. Downloaded a free program off net and can't get rid of it.?network security

unist.exe is a very common problem. ignore it. many plp will have it juz that it dosent pop up. in fact, unist.exe was alr there before u downloaded it so dont worry :) Report It