Thursday, October 22, 2009

Browser disappears, task manager locked, software blocked?

I have anti virus Mc Af ee se cur ity su ite which won't work anymore. (I have to type some words like that or I won't be able to come back to this page). I have IE 7, which I ripped and reinstalled earlier. I did the same with YM, and I tried to rip the anti virus program, but I can't (from control panel). I tried searching for the name of virus that does these things, but when I try to open a page on removing it, the browser shuts down and disappears. Same thing happens with IE, Netscape, and Firefox (tried them all today). I can't even scan online. I tried to get to the home page of my anti virus, but the browser closes out. I got my task manager back by disabling the reg key that blocked it. What is the name of the virus, and please type it carefully or I won't be able to come back to this page. I've been working on this for hours and I'm getting upset. Please help. I will need to remove the thing manually, and I can't even figure out the name of it. Hijack This won't work either.



Browser disappears, task manager locked, software blocked?antivirus download



You have a spyware keylogger (it's certainly watching what you're typing on the keyboard). Unfortunately, there's no way of telling what its name is.



I suggest you download Ad----Aware SE and Spybot S%26%26%26%26D (they鈥檙e free), install them, update them and run them. If either of them or mac af ee doesn鈥檛 seem to be able to get rid of everything it reports finding, try running it again, this time in Safe Mode. Safe Mode often prevents the malware from running and protecting itself.



Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.



To get into Safe Mode:



1.Log out and reboot your machine.



2.When the machine starts the reboot sequence, press the F8 key repeatedly.



3.Select Safe Mode from the resulting menu.



4.The machine will continue booting, but the Windows desktop will look different. You won't be able to see the Internet, for instance. Log in as Administrator. Administrator often has no password.



5.When you're finished, log out and reboot back into normal mode.



Update and run them all regularly.



Good luck.

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