I think we got some adware or spyware or a virus or something. Our Norton Anti Virus isn't detecting it. We know we have the most current definitions. Pop-ups keep coming up warning us that our security is at risk, etc trying to sell us some spyware removal software or something. Porn pops up with an offer to sell us something to remove it. It put a giant link over the top of our desktop wallpaper. This is really frustrating.
Tried contacting Norton (symantec) and they offered to sell us a technician remotely accessing our computer to remove it for $99. I hope to avoid this option if at all possible.
Any other suggestions?? Please...help! :) How can we find this ourselves and get it off of here?
I think I have a virus or something.?cafe racer
dump nortons
Download the programs linked below. Install them. Update them. Scan your pc with them, and do so weekly.
If you have System Restore turned on, the Restore files may be infected, and trying to reinfect your pc. I turn off that feature, reboot to delete the files, then turn it on after a full system scan with AVG.
Turning off System Restore.
(right-click My Computer, Properties, System Restore tab, check the box to turn off System Restore on all drives.)
Restart your PC, and hold down the F8 key.
When you see the Boot Menu appear (black screen white letters), choose SAFE MODE.
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