Wednesday, November 4, 2009

Computer Question? (troubleshooting)?

So I have this problem with my wife's laptop and I want to know the source of the problem or how I can rid of it. On certain websites (myspace, and a few others that my wife can't remember) when you go to close the borwser or tab after viewing the page it continues to open numerous amounts of the same page and it will keep going and going until I open the task manager, select all the tasks, and click "end all"



What I want to know is if this is some type of malicious code or something. The anti-virus program is not picking it up and yes it is curretn. The lap top is only several months old and I have the virus software set to update every time the lap top turns on (usually multiples daily)



Thanks for all your help in advance.



Computer Question? (troubleshooting)?systemworks



Sounds like spyware. I agree about Spybot S%26D. You also may want to try Spyware Blaster, by Javacool Software. It prevents a lot of nasty things from getting through in the first place.



http://www.javacoolsoftware.com/



I'd recommend installing Spybot and Adaware ( http://www.lavasoft.com ), rebooting your computer in Safe Mode (F8 after the beep), and running all your scans there, including antivirus. If one of them finds anything, apply their recommended actions and run another scan. When all the scans are clean, reboot in Normal Mode and scan with everything again. Unfortunately, this is very time consuming, especially if you have to run several passes.

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